You are in the midst of interviewing for a new position, and it seems like everything is going well… until it all seemingly stops mid-air. All of a sudden, the recruiter or hiring manager stops returning your calls or emails. You ask yourself, “what did I do wrong?” The answer: probably nothing (but maybe something). This article will go over some of the most common reasons why ghosting happens in [...]
Whether this is your first job, or you have been working in the senior living industry for decades, navigating the hiring process can be extremely exciting – and also incredibly stressful. When that offer that you have been fighting for finally comes through, you might want to jump on it right away. Before you do, take the time to ensure that you really know what you are accepting and that [...]
Many people who work in healthcare were originally motivated by passion. They pursued senior care because they wanted to help people and to make a real and meaningful difference in the world. Of course, working in the healthcare industry has always been tough: long hours can slowly (or not so slowly) lead to burnout – but working in this industry in the midst of a global pandemic has only made [...]
If you ask most people, they will tell you that social media and the workplace do not go together. And while in many instances this is true – after all, you do not want to pay your employees to scroll through Facebook or Instagram endlessly – social media can also be beneficial. In this article, we will go over some of the positive benefits of social media in healthcare from [...]
Hiring for healthcare – especially the senior living industry – is challenging. Not only are you looking for an individual with the right set of skills and experience, but who also has the right personality for the job and would be a good fit for your team. This is an industry that can be extremely taxing, with burnout and turnover rates that are much higher than average. You do not [...]
Making a bad hire can be incredibly costly. You may bring someone new onto the team, only to find out that their experience working with senior citizens was greatly exaggerated and that you will need to make a significant investment in order to get them up to speed. Or – potentially even worse – it may be a bad fit from a personality perspective. And if your company culture suffers, [...]
I do not need to tell you that there are distractions everywhere! Before you even finish reading this short article, you might take a quick “break” or two to check your messages or social media feeds. Before we know it, an hour has gone by, and we have nothing to show for it. Of course, staying on task and focused is important in any industry, especially when you are directly [...]
Even though the terms are often used interchangeably, there is a world of difference between being a good manager and being a good leader. Ideally, you would be able to fill both roles for your team – keeping the ship running efficiently while inspiring your employees to be the very best versions of themselves. As you already know, burnout in the senior care industry is incredibly high. This is due [...]
No matter how great your team is, you will always come across situations where you need to deliver bad news. Maybe you received poor feedback about one of your employees from a resident or another caregiver. Or perhaps some changes are being made to the facility or organizational structure that negatively affect certain team members. Unfortunately, there is no single script to follow that will ensure that it is a [...]
When you have a strong employee lineup, it is often tempting to leave them to do their jobs autonomously, freeing management to focus on other things. However, your leadership team must have a regular and visible presence within your facility – not only actively engaging with employees at all levels but also amongst the seniors in your care. Reminds the team that someone is watching The chances are that you [...]
