LinkedIn has revealed its annual list of the top job titles of the year, highlighting which roles are growing the most and what companies are most likely to prioritize this year. In 2023, the jobs making headlines tend to be largely focused on two things: growth, and people.

The top five job titles for 2023 are:

  1. Head of Revenue Operations
  2. HR Analytics Manager
  3. Diversity & Inclusion Manager
  4. Truck Drivers
  5. Employee Experience Manager

Let’s take a closer look at what these job titles are and what they indicate for the year ahead.

 

Head of Revenue Operations

“In turbulent times, [growth and profitability roles] are even more important jobs because you have to find new sources of revenue, or you have to do more with less,” LinkedIn editor-in-chief Dan Roth said on TODAY. It’s no surprise, then, that the number-one job title this year is one that focuses on rethinking profit strategy.

The head of revenue operations is the leader in a company whose focus is developing and implementing the overall revenue strategy. Their responsibilities could include seeking new revenue sources, managing the revenue team, and choosing (and using) analytic tools to better understand revenue data and translate it into new decisions. They’ll also work together with other teams and other leaders in the company, developing goals and supporting overall business strategy. Healthcare organizations face a different set of calculus, with a “product” that most people hope not to need, requiring revenue-focused leaders to get creative and develop strategies that can build profitability while maintaining a care-centric culture.

 

HR Analytics Manager

The HR function is growing fast, and three of the top five jobs on this year’s list are HR-focused. In particular, each of the three focus on different, specific aspects of HR as it expands and reshapes. HR analytics, the highest-ranking of the HR roles on the list, focuses on the collection, analysis, and use of “people” data, including how to best use that information to improve recruitment, retention, employee engagement and loyalty, performance, and more.

Healthcare organizations have seen significant shifts over the last few years, and now they’re looking for ways to maintain quality care and retain talent following a period of high stress, burnout, and other frustrations. That’s part of the reason why 41% of companies say they’re prioritizing employee engagement at the moment, while just 17% say talent acquisition is a top priority. HR analytics support these goals by providing better insights into how people want to work, what their priorities are when considering a role, and how organizations can best address these factors. Successful hires in these roles would bring significant data experience and combine it with knowledge of how to translate that data into concrete actions.

 

Diversity & Inclusion Manager

Although DEI has become more of a focus in recent years, the field also has developed something of a problem with turnover, particularly at higher levels. One study reported that around 60% of Chief Diversity Officers (or those with equivalent titles) at S&P 500 companies left their positions between 2018 and 2021, and the average tenure of these DEI leaders is just under two years. It’s not surprising, then, that diversity and inclusion managers are some of the most in-demand professionals in 2023.

Depending on the organization, these leaders may work at different levels and have different reporting structures. What they all have in common is their focus on developing, implementing, and advocating for DEI practices, both small changes and larger structural shifts. While plenty of organizations have added DEI statements or trainings, these efforts often remain fairly superficial, and DEI teams may lack the support they need to push for lasting, larger-scale change. In healthcare, DEI is particularly important, as patients come from any and all backgrounds, and diversity and inclusion managers can be advocates for employees as well as for a cultural shift that may make healthcare feel more welcoming and accessible to all.

 

Truck Drivers

Although healthcare is more of a service-based niche than a sales one, the appearance of truck drivers on this top-five list reflects the continued push to help the supply chain bounce back, and that can affect healthcare through supplies of medical equipment, PPE, and other supplies.

 

Employee Experience Manager

Research from Gartner reports that 47% of HR leaders consider employee experience to be a top priority in 2023.[3] Correspondingly, the top five jobs of the year include the role that oversees that function. These HR leaders focus on all aspects of the employee experience, including corporate culture, productivity, improving retention, and more.

Healthcare, across all specialties, has seen immense strain over the last few years, leading to significant levels of burnout and even people exiting the field altogether. As a result of these trends, employee experience is even more critical for organizations trying to retain top talent and rebuild their teams. A successful employee experience manager will be an HR professional with plenty of experience in all the aspects of EX, including total rewards, career development, workplace culture, and more. These leaders will have the know-how to balance all these competing demands, as well as the vision to craft an employee experience strategy that lowers turnover and ensures the organization remains competitive in a tight talent marketplace.

The top job titles of 2023 make it clear what the year is all about: retaining talent, keeping employees engaged, and finding new and creative avenues for growth. These roles also have a considerable future focus, which is great news for healthcare organizations looking for long-term success. Remember: the right hires today can pave the way for even greater success down the road.

By Tom Zeleny, NHA