You have probably heard it said before: a smile is contagious. And while contagions are probably not something you want to be thinking about when it comes to senior living and care – especially not in the midst of a global pandemic – this one could actually make a positive difference in the workplace. Having a positive attitude literally costs nothing you nothing and can have enormous and far-reaching benefits. So, [...]
Team building exercises have a tremendous number of benefits. First, the better your staff knows and respects one another, the stronger the workplace culture and higher the productivity. The importance of this cannot be overstated, especially when it comes to the senior care industry. Working in healthcare can be incredibly draining. Between the long hours and the physical and emotional demand, it is no wonder that burnout is such a [...]
One of the most common interview questions a candidate asks is some version of "what does a career path look like here?" Driven candidates want to know there's somewhere to grow. If they sense they'll be stuck in the same role indefinitely, they'll start looking elsewhere, often sooner than you'd expect. Building a clear ladder for advancement benefits everyone involved, but it only works if the conversation happens upfront. [...]
Remote interviewing is now a standard part of hiring. For many roles, a candidate may not set foot in your facility until their first day on the job.This brings real advantages in speed and flexibility, but it also raises the stakes for how well you evaluate someone through a screen. When hiring for senior care, particularly for positions where an employee will work directly with residents, you need real confidence [...]
Hiring is always a challenge, and in senior care, the stakes of getting it wrong are higher than most industries. You're not just filling a seat. You're choosing someone who will be directly responsible for the well-being of residents who are often at their most vulnerable.One of the most common hiring mistakes is leaning too heavily on the resume alone. It's a necessary starting point. You need to confirm the [...]
One of the most difficult challenges of the past year has been communication. This has always been tough for senior care facilities. Families are understandably worried about the emotional, mental, and physical wellbeing of their loved ones during this transitory period. They want to know that the senior is adjusting well to the new environment and not experiencing any pain or discomfort. Even without the additional stress of a global [...]
As the Baby Boomer and Gen X populations age into senior living communities, the number of residents who openly identify as LGBTQ+ is growing substantially. There are an estimated 2.6 million LGBTQ+ adults aged 50 and older in the U.S. today, and that number is projected to exceed 7 million by 2030. For many of these individuals, the search for senior care comes with real, well-documented anxiety.A national AARP study [...]
The idea of picking up your entire life and moving to a senior living facility can feel daunting at best. At worst, it could feel like losing or abandoning a life that you know and love. It is no surprise that many people have a really difficult time during this period. In this article, we will take a look at some of the biggest fears that potential residents often have. [...]
Look at most industries and you'll generally find a representation of four or five distinct generations in the workforce: Generation Z, Millennials, Generation X, and Baby Boomers. The makeup varies by field, but across the broader U.S. labor force, Millennials remain the largest single cohort at roughly 36%, with Gen X close behind at around 31%, meaning two generations alone make up roughly two-thirds of today's workforce.What's changing is where [...]
It should come as no surprise that the senior care industry’s employee turnover rate stands at some of the highest healthcare industry levels – in between 60% and 80%. And from recent reporting, it appears that these numbers are only continuing to rise. One of the big reasons behind this is the “silver tsunami.” Haven’t heard of it? It refers to the large number of Baby Boomers who are beginning [...]
