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Guidelines for Communicating Bad News to Your Employees

In these difficult times, many companies are having to deliver bad news to their employees. In such uncertainty, it can be hard to know the right or wrong way to go about doing this. To help make the process as painless as possible, we have put together some guidelines that can help you along the way. Make sure you come prepared  Anticipate the questions that your employees are likely to [...]


How to Effectively Deal with Change

Most organizations, at one time or another, will encounter some sort of big change. This could be an organizational restructuring, a shakeup in leadership, or a facility renovation. Regardless of the specifics, the familiar and comfortable process is shifting, and you need to make the transition as seamless as possible. The goal here is to keep company morale high, and make sure that your team feels confident in the new [...]


The Importance of a Caregiver’s Emotional Wellbeing

Caregiving, especially caring for those with chronic conditions, is easily one of the most difficult career paths an individual can choose. It can be emotionally taxing, particularly when you do not see improvement in the patient’s health. Beyond that, caregiving can also be physically challenging and mentally exhausting.  For these reasons, it should come as no surprise that things like absenteeism and turnover rates can be high for caregivers. Job [...]


Why Your Next Hire Should Come from Your Internal Team

Caregivers are in hot demand right now. This gives them plenty of opportunity to move to another company, and chances are that your top employees could already be receiving invitations for interviews. Plus, like most employees across industries, the majority of caregivers are “always looking for a better job.” With this being the case, the recruiting and hiring process can be particularly competitive, not to mention expensive. In times like [...]


Turning Errors into Opportunity

Making mistakes is a fact of business and life in general. However, errors never occur in isolation; they can have a great impact (negative or positive) on workplace morale. After a mistake is made, there can be a real impulse to either assign blame or just avoid addressing the issue at all. It can be really tempting to just want to move forward and forget that anything even happened. This, [...]


The Difference Between Recognition and Appreciation – And Why Your Employees Need Both

If you want to improve your workplace morale, keep up employee efficiency levels, and reduce the risk of turnover, your team needs to know that you care. There are a lot of ways to demonstrate this. Two of the most effective ways are through recognition and appreciation. Many leaders confuse these terms or believe that they mean the same thing, however, there is actually an important difference.  In this article, [...]


How a Vision Statement Strengthens Your Company: Today and in the Future

When you are in the midst of all of the work that needs to be done during the day, finding the time to focus on your company’s “brand” can seem impossible – or, at the very least, unimportant. However, this is a critical step that should not be overlooked. Not only can it have a big impact on your workplace morale and employee efficiency, but it can also determine how successful [...]


What to Do When the Honeymoon Period Ends

You probably are not surprised to hear that employees in their first year of work – in the senior care industry and others – are more engaged than those who have been at the company for longer. What you might not know, however, is that this number generally does not continue to decrease over time. The lowered engagement rates are the same for someone who has been there just over a year, [...]


An Argument for Mandating Employee Vaccination

More companies – particularly those in the senior care and health industries – are beginning to mandate that their employees have vaccinations. Specifically, the annual flu shot. Although, some organizations are also including additional immunizations, like pneumococcal and shingles. To help employees meet these requirements, companies are not only covering the cost of the vaccinations, but they are even providing the care on-site.  Overall, these new requirements have been positively received. Which [...]


How Focus Groups Can Shape and Grow Your Company

What does the future of our industry look like? What could our company be more efficient? How can we better address our clients’ needs? These are all important questions that most companies are (or should be) constantly grappling with. However, it can be difficult to focus on these “down-the-road” issues when we are so often inundated with work on a daily basis. For big, structural changes, it is important that companies [...]

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