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Quality & Compliance

Survey readiness, clinical compliance, and risk oversight for skilled nursing providers.

Survey results, quality ratings, and clinical performance shape how residents, families, referral sources, and regulators see your organization. Aspen gives leadership teams an experienced outside clinical perspective, whether you need a single mock survey or ongoing oversight across a portfolio.

Comprehensive mock surveys or focused reviews of specific clinical and regulatory areas, completed before or after survey activity. Support can include survey preparation, help addressing deficiencies, plans of correction, education, and follow-up for a single community or across an organization.

Targeted clinical audits that evaluate specific areas of concern, such as prior survey findings, clinical trends, or documentation gaps. Each review ends with practical recommendations for improvement.

We help you understand the clinical and MDS factors behind your Five-Star and Quality Measure results. Support also covers SNF Quality Reporting Program requirements and APU risk, with recommendations tailored to your trends and priorities.

Independent clinical and operational risk assessments for a single building or a portfolio, covering clinical, regulatory, reimbursement, and operational concerns. For continued support, ongoing risk management adds periodic review, monitoring, and consultation so developing concerns are identified earlier.

Remote or on-site clinical oversight, documentation and workflow improvement, and one-on-one mentoring for Directors of Nursing. Mentoring can include shadowing, real-time coaching, and role-specific guidance matched to experience level.

Customized education for nursing leadership, interdisciplinary teams, and other skilled nursing professionals, delivered virtually or in person. Topics include survey readiness, regulatory compliance, documentation, care planning, and Quality Measures.

Wendy Strain, RN, RAC-CT

Meet Wendy Strain, RN, RAC-CT

Wendy leads Aspen’s Clinical Reimbursement and clinical consulting services. She brings more than 30 years of healthcare experience in MDS operations and staffing, reimbursement, clinical consulting, and regulatory compliance. Before joining Aspen, she held senior leadership roles at a national senior living consulting organization, leading compliance audits, mock surveys, survey readiness, and quality improvement work for providers ranging from single communities to multi-state organizations. In 2024, she was named a McKnight’s Long-Term Care News Pinnacle Award honoree.

Describe your need, and we will build the right level of support around it. Connect with Aspen to discuss your survey, quality, or compliance priorities.

For MDS staffing, audits, and reimbursement support, see our Clinical Reimbursement services.

Flexible Engagement Options

Aspen builds each engagement around your needs rather than a fixed package. Support can be a one-time project, interim coverage, recurring consulting, ongoing risk management, or a long-term outsourced partnership, for a single community or a multi-site organization.