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How Employers Can Extend the Benefits of a Successful Onboarding Process

Ask any HR representative in any industry and they will tell you just how important the onboarding process is to employee satisfaction, workplace morale, and productivity. This is the time when the new hire not only learns about the company processes but also when they begin to build their own identity that is aligned with the organization. However, according to a recent study done in the senior living industry, it [...]


How to Communicate with Families During Crises

A good senior care facility is all about communication. Of course, there should be ongoing communication with loved ones that provide regular updates on current programs as well as the resident’s physical and emotional health.  However, there may also be extreme circumstances – such as a natural disaster – that will require thoughtful communication, fast. This problem with a situation like this is that there are so many people to communicate with [...]


The Right Balance of Staffing and Programming at Senior Care Facilities

When it comes to senior care facilities, programming is critical. Obviously, you want to have a full line-up of activities that your residents will enjoy. But, of course, there will be restrictions in terms of budget and staffing. The challenge is to find a happy balance of offerings and resources – without sacrificing quality for quantity. A great way to manage this is to have a mix of activities, led [...]


The Changing Work Culture in the Senior Care Industry

Like most industries today, there is a mix of represented generations that make up the staff and management. The senior living industry is no different, comprised of Baby Boomers (many of whom are retiring), Generation X, Millennials, and Generation Z.  The individuals in charge will largely determine what the workplace culture is like. This is incredibly important when it comes to attracting and retaining talent. Individuals want to feel like [...]


Improve Residents’ Happiness by Focusing on Staff 

You may have heard the expression, “A rising tide raises all ships.” This is certainly true when it comes to satisfaction rates in service industries. Essentially, when employees feel content with their jobs, they perform better and pass on this same sentiment to the clients in their care.  It is safe to assume that the goal of basically every senior care facility is to have happy residents. Not only will [...]


How to Avoid Worker Injuries in the Senior Living Industry

When it comes to injuries sustained in the senior living industry, you are likely to immediately think of the elderly patients suffering a fall as a result of their decreased mobility. However, staff injuries are also a major concern that has many companies reconsidering and revamping their procedures.  Unfortunately, many incidents happen in the process of transporting patients to new locations. Over the past few years, this has become a [...]


The Senior Living Industry Has a Turnover Problem (And What to Do About It)

The senior living industry is comprised of a high number of entry-level workers, from caregivers to maintenance workers to housekeepers. However, compared to other industries that rely on staff with the same skillsets, senior living tends to see a higher rate of turnover. This may be a little surprising considering that studies have found that positions in aging services often have a greater number of applicants than industries hiring for [...]


Planning for the Year Ahead: How to Make 2020 the Best Year Yet

The end of the calendar is typically a time for contemplation. We think about all that we have accomplished over the past 12 months and – typically – also consider all that we wish we had done but were unable to for whatever reason. This year is especially significant as we will also be starting a new decade in the next few days.  Most of us are always looking for ways to [...]


Keeping Seniors Healthy in Their Golden Years 

For those working in the senior care industry, you are likely to find many articles about how important it is that you focus on your own health so that you are better able to care for those around you. And that is certainly true – particularly given the employee demand in this industry and the high rate of burnout.  It is so important to remember, however, that the role of senior [...]


Tricks to Reaching Peak Productivity Levels

Those of us who work in the senior care industry know how quickly the tasks can pile up. Especially with the growing number of senior citizens, many care workers are stretched thin and juggling more projects than ever. In order to meet this growing demand, it is important to be as productive and efficient as possible. Otherwise, there is a real risk that your work-life balance will suffer, and you [...]

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