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You've been interviewing for a position, things seemed to be going well, and then, suddenly, nothing. The recruiter or hiring manager stops responding to calls or emails. It's natural to wonder what you did wrong.The honest answer: probably nothing, though occasionally something. Here are the most common reasons ghosting happens during a job search, along with a few things you can actually do about it.The company's priorities shifted.More often than [...]

Whether this is your first job, or you have been working in the senior living industry for decades, navigating the hiring process can be extremely exciting – and also incredibly stressful. When that offer that you have been fighting for finally comes through, you might want to jump on it right away. Before you do, take the time to ensure that you really know what you are accepting and that [...]

Many people who work in healthcare were originally motivated by passion. They pursued senior care because they wanted to help people and to make a real and meaningful difference in the world. Of course, working in the healthcare industry has always been tough: long hours can slowly (or not so slowly) lead to burnout – but working in this industry in the midst of a global pandemic has only [...]

If you ask most people, they will tell you that social media and the workplace do not go together. And while in many instances this is true – after all, you do not want to pay your employees to scroll through Facebook or Instagram endlessly – social media can also be beneficial. In this article, we will go over some of the positive benefits of social media in healthcare from [...]

Hiring in healthcare, and senior living specifically, is genuinely hard. You're looking for the right skills and experience, but just as critically, the right personality and team fit.This is an industry where burnout and turnover run well above average. Hire too quickly, and you risk bringing on someone who can't handle the emotional weight of the role. Wait too long, and strong competition for quality candidates means you may lose [...]

A bad hire is costly in more ways than one. You might bring someone onto the team only to discover their stated experience with seniors was exaggerated, requiring a significant investment to bring them up to speed. Or the mismatch might be about fit rather than skill, and a poor cultural fit can affect team morale for a long time after that one hire is gone.At the same time, taking [...]

Even though the terms are often used interchangeably, there is a world of difference between being a good manager and being a good leader. Ideally, you would be able to fill both roles for your team – keeping the ship running efficiently while inspiring your employees to be the very best versions of themselves. As you already know, burnout in the senior care industry is incredibly high. This is due [...]

No matter how great your team is, you will always come across situations where you need to deliver bad news. Maybe you received poor feedback about one of your employees from a resident or another caregiver. Or perhaps some changes are being made to the facility or organizational structure that negatively affect certain team members. Unfortunately, there is no single script to follow that will ensure that it is a [...]

When you have a strong team in place, it's tempting to let them operate autonomously and free up leadership's time for other priorities. But a visible, regular leadership presence, actively engaging with employees at every level and with the residents themselves, matters more in this industry than it might in others.It reminds the team that someone is paying attention.The old saying about the cat being away holds some truth: when [...]

Senior living and care work is demanding under the best circumstances, and many employees have taken on added responsibilities, longer shifts, or expanded duties without a corresponding bump in pay. If that sounds like your situation, asking for a raise or promotion that reflects the work you're actually doing is reasonable, and preparation makes a real difference in how that conversation goes.This approach applies whether you work in an administrative [...]