When it comes to operational efficiencies, you are really walking a thin line. On one hand, you want to have established procedures with which everyone in the office is familiar and feels comfortable. On the other hand, you also want to make sure that you are taking advantage of any automated processes or other programs that can help streamline the system and improve your bottom line.
This can be especially tough to manage in the senior care industry. There are so many automated systems that could be applied to all of the various processes that are related to healthcare, administration, scheduling, the list goes on and on. The question really becomes, what should your focus be on?
In this article, we will go over three areas where you easily improve the operational efficiency of your senior care facility.
Given the pressures of the job, including long hours and emotional drain, burnout is common and the turnover rate for the senior care industry can be pretty high. This can mean that hiring is a big focus for at least one staff member. If you have multiple locations, this could also mean that the hiring process can greatly vary throughout the company.
Having a centrally managed applicant tracking system (ATS) can be a saving grace. This can automate much of the hiring process, including posting open positions, identifying qualified candidates, and assessing their credentials. Not only will you save time and energy, but you are also more likely to make better hiring decisions.
Creating a shift schedule can be an absolute nightmare. Not only is there the headache from the constant changes being made, but these are also likely to result in labor costs from either unexpected overtime or third party staffing that can destroy your profitability. Luckily, there are some operational efficiencies that you can make to prevent this issue. New scheduling software can flag any potential consequences while making sure that all shifts have been adequately staffed.
When it comes to your bottom line, do not forget about tax credits. So many senior care facilities – as well as companies across every industry – just leave money on the table. There are a number of benefits that you may be able to take advantage of, and luckily, there are now programs that can help you find them. While one of these systems might carry a big price tag, it will quickly pay for itself come tax time.