Healthcare hiring managers are constantly trying to improve their hiring practices, but have you considered how your hiring practices directly affect the productivity of your staff?  Probably not, however, the key to retention and providing quality care to patients is directly related.

It is no secret that low productivity is crippling to your retention rates, and worse yet, your patient care.  In fact, recent studies indicate that more than $575 billion is lost by employers annually, due to poor productivity.  Consider how these following recruiting areas can directly affect productivity:

  • A main concern in healthcare today, is that employees are disengaged with the entire recruiting process. Instead, make your recruiting efforts a team experience.  Include others in your process, as often as you can.  This may include allowing direct team members and supervisors to review resumes, allow them to interview candidates, and even conduct get-to-know-you sessions.  All of these activities will make, not only your current employees more engaged in the process, but will attract candidates that appreciate this process.  It is a fact, when employees are engaged in the hiring process, they are more invested and have higher productivity.
  • Do you make objective hiring decisions? Most hiring managers will say yes, but ask your current team members if they feel you do.  Most likely, the answer will be no.  It is best to include team members who will work closely with the new candidate in the decision.  They will then take responsibility for the new hire and ensure they succeed, again increasing productivity.  They take ownership of the process.
  • It is important that you track the reasons and causes of any poor productivity. Once you have this information, it is important, again, to include feedback from current employees.  Knowing this information can help all involved understand the weaknesses and help with the hiring process.

There are many reasons for poor productivity, but many fail to see the connection between their recruiting and productivity.  Do not make the same mistake.  Consider some of these examples, and make changes in your process.

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